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Technical Services

News and Tech Updates for Pool Professionals


October 22, 2021

October 2021: Technical Updates for Pool Professionals

1. Pumps: XE Pumps Info to help with installation and programming 2. Heat Pumps: HP31204T Info on the new control! 3. Controls: OmniLogic Support for Omni firmware 1.4.7 and below to be discontinued. 4. Chemical Automation: AQR100 Information on repairing vs replacing this device


News and Tech Updates for Pool Professionals

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October 22, 2021
October 2021: Technical Updates for Pool Professionals
1. Pumps: XE Pumps Info to help with installation and programming 2. Heat Pumps: HP31204T Info on the new control! 3. Controls: OmniLogic Support for Omni firmware 1.4.7 and below to be discontinued. 4. Chemical Automation: AQR100 Information on repairing vs replacing this device

November 4, 2020
August 2020: Technical Updates for Pool Professionals
1. Cleaners: AV650/AV600 A troubleshooting tip 2. Controls: OmniLogic What to do when unable to register an Omni 3. Controls: ProLogic Information on Error Code 80 (Cavitation Alarm) 4. Heat Pumps: HP50951T Variable Speed Heat Pump Useful information on this new offering See below for this month's updates. And visit our Support Center on Hayward.com for immediate access to Troubleshooting Guides, Quick Reference Guides, Manuals, Parts Diagrams, and Instructional Videos. https://www.hayward-pool.com/shop/en/pools/support-center 5. Cleaners: AV650/AV600 Part number of new finer mesh screen 6. Chemical Automation: AQL Chem4 Information on troubleshooting check valve issues 7. Lights: ColorLogic Changing light mode tutorial

May 18, 2020
NEW Heat Pump Installation Clearances
Please see the attached document to view our NEW heat pump installation clearances.