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Technical Services

News and Tech Updates for Pool Professionals


May 18, 2020

NEW Heat Pump Installation Clearances

Please see the attached document to view our NEW heat pump installation clearances.


News and Tech Updates for Pool Professionals

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May 18, 2020
NEW Heat Pump Installation Clearances
Please see the attached document to view our NEW heat pump installation clearances.

May 6, 2020
March 2020: Technical Updates for Pool Professionals
Product Info 1. Heat Pumps: HP31204T Setting the mode on H/C heat pump 2. Controls: OmniLogic Changing and Re-syncing UCL light modes 3. Chemical Automation: AQL-CHEM4-ACID A maintenance reminder4. VS Pumps/Controls: Compatibility A useful guide showing Hayward VS Pumps and Controls compatibility

May 6, 2020
April 2020: Technical Updates for Pool Professionals
Product Info 1. Heaters: UHS Information on changes to the top and vent kits for UHS heaters.

May 6, 2020
February 2020: Technical Updates for Pool Professionals
Product Info 1. Controls: OmniLogic Low salt capability with OmniLogic 2. Controls: OmniLogic Information on OmniLogic Expansion Panel 3. Robotic Cleaners: AV600/AV650 The motor box is not field serviceable 4. Heat Pumps: Heat Pump Analysis Program Where to find the heat pump cost analysis program on the Hayward website

May 6, 2020
January 2020: Technical Updates for Pool Professionals
Product Info 1. Heat Pumps: All An example of the heating capabilities of Hayward Heat Pumps 2. Serial Numbers: All Products A guide to reading serial numbers on Hayward Products 3. Controls: OmniLogic A guide to installing the R3.2.0 firmware revision 4. Controls: OmniLogic A guide to the cloning feature in R3.2.0 4. Heat Pumps: HP21104T A change to the fan blade

May 4, 2020
Hayward Update: Coronavirus Response
Please see attachment for important details on Hayward's Coronavirus Response.

April 2, 2020
How to Access Hayward University
Please see attachment for directions on accessing our Hayward University training site.