News and Tech Updates for Pool Professionals

Totally Hayward Partners and Service Partners should log in to see the complete News and Tech Updates for Pool Professionals listing.

1. Pumps: XE Pumps Info to help with installation and programming 2. Heat Pumps: HP31204T Info on the new control! 3. Controls: OmniLogic Support for Omni firmware 1.4.7 and below to be discontinued. 4. Chemical Automation: AQR100 Information on repairing vs replacing this device

1. Gas Heaters: ASME Change in color 2. Heat Pumps: Square Platform A change in the control for all Heat only square heat pumps 3. Gas Heaters: HDF400 No special vent kit required 4. Controls: OmniLogic Home Automation compatibility See below for this month's updates. And visit our Support Center on Hayward.com for immediate access to Troubleshooting Guides, Quick Reference Guides, Manuals, Parts Diagrams, and Instructional Videos. https://www.hayward-pool.com/shop/en/pools/support-center 5. Heat Pumps: HP50HA2 Setting control to 104 maximum temperature 6. Lights: ColorLogic Transformer compatibility 7. Controls: OmniLogic Firmware 4.1.0 information 8. Pumps: XE Line of DOE Compliant VS Pumps New pump line info 9. Lights: ColorLogic Network lights information 10. Controls: OmniLogic Updating firmware OTA 11. Controls: OmniLogic Terminal Blocks set up as spare parts

Attached you will find a list of our Authorized Online Resellers and additionally which websites they sell products on.

Hayward Authorized Service Centers, Please reference the attachment for details on an update to the warranty verification process for products that were purchased online.

The purpose of this communication is to serve as a reminder that Freeze Damage is not covered under warranty.

1. Cleaners: AV650/AV600 A troubleshooting tip 2. Controls: OmniLogic What to do when unable to register an Omni 3. Controls: ProLogic Information on Error Code 80 (Cavitation Alarm) 4. Heat Pumps: HP50951T Variable Speed Heat Pump Useful information on this new offering See below for this month's updates. And visit our Support Center on Hayward.com for immediate access to Troubleshooting Guides, Quick Reference Guides, Manuals, Parts Diagrams, and Instructional Videos. https://www.hayward-pool.com/shop/en/pools/support-center 5. Cleaners: AV650/AV600 Part number of new finer mesh screen 6. Chemical Automation: AQL Chem4 Information on troubleshooting check valve issues 7. Lights: ColorLogic Changing light mode tutorial

Please see attached document for maximum temperature on the HP50HA2 Heat Pump.

Please see the attached document to view our NEW heat pump installation clearances.