News and Tech Updates for Pool Professionals
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November 4, 2020
August 2020: Technical Updates for Pool Professionals
1. Cleaners: AV650/AV600
A troubleshooting tip
2. Controls: OmniLogic
What to do when unable to register an Omni
3. Controls: ProLogic
Information on Error Code 80 (Cavitation Alarm)
4. Heat Pumps: HP50951T Variable Speed Heat Pump
Useful information on this new offering
See below for this month's updates.
And visit our Support Center on Hayward.com for immediate access to
Troubleshooting Guides, Quick Reference Guides, Manuals, Parts Diagrams, and
Instructional Videos.
https://www.hayward-pool.com/shop/en/pools/support-center
5. Cleaners: AV650/AV600
Part number of new finer mesh screen
6. Chemical Automation: AQL Chem4
Information on troubleshooting check valve issues
7. Lights: ColorLogic
Changing light mode tutorial
November 3, 2020
October 2020: Technical Updates for Pool Professionals
October 2020
1. Gas Heaters: UHS
More information on the new vent kits
2. Pumps: All
Information on the upcoming DOE changes.
3. Controls: OmniHub
Notice About Syncing Smart Relays for Lighting on OmniHub
4. Controls: OmniLogic
How to enable Demo Mode
5. Controls: OmniLogic
Creating an Interlock when using a pool cover
6. Controls: OmniLogic
How to Reset Omni’s Salt Average when using an AquaRite Chlorinator
7. Controls: OmniLogic
Information on the recently released 4.0 firmware
8. Heaters: Gas Heaters
How much gas does a heater use?
9. Controls: OmniLogic
Information on new HL Base MSP LCD
10. Heat Pumps: Square platform
Changes to wiring and component layout in control box
August 12, 2020
July 2020: Technical Updates for Pool Professionals
1. White Goods: SkimMaster Skimmers
Do not come with a bond kit
2. Cleaners: AV600/650
Troubleshooting update
3. Cleaners: AV600/650
WiFi connectivity issues with some Samsung S10 devices
4. Heat Pumps: All
A change in the hose barb size for water pressure switch connection
5. Controls: OmniHub Spa Kit
A change to the SKU
See below for this month's updates.
And visit our Support Center on Hayward.com for immediate access to
Troubleshooting Guides, Quick Reference Guides, Manuals, Parts Diagrams, and
Instructional Videos.
https://www.hayward-pool.com/shop/en/pools/support-center
6. Controls/VS Pumps: HUA
What to do when the HUA doesn’t show up.
7. Controls: OmniPL
Correct procedure for connecting the controller to the MPP
July 24, 2020
June 2020 Technical Updates for Pool Professionals
1. Gas Heaters: UHS
Details on recent changes made to wiring configuration
2. Gas Heaters: H500FD
Correct Part number for high limit is not listed in Buyers Guide
3. Lights: UCL320/160
Make sure you leave a minimum 2” cord length on returns
4. Lights: WFB100 Bubbler
Not designed for fiberglass or vinyl
5. Controls: OmniLogic
HL-Base MSP update
6. Controls: OmniPL
The new OmniPL controller should never be disassembled
June 25, 2020
HP50HA2 Maximum Heating setpoint
Please see attached document for maximum temperature on the HP50HA2 Heat Pump.
June 12, 2020
May 2020: Technical Updates for Pool Professionals
PRODUCT INFO:
1. Controls: OmniLogic
Important information on the pump converter board
2. Controls: OmniPL
A parts list
3. Heaters: UHS
A change to low voltage wiring
4. Heat Pumps: Square platform models
A temp sensor issue – overshooting the set point
See below for this month's updates.
And visit our Support Center on Hayward.com for immediate access to
Troubleshooting Guides, Quick Reference Guides, Manuals, Parts Diagrams, and
Instructional Videos.
https://www.hayward-pool.com/shop/en/pools/support-center
5. Controls: OmniLogic
Useful information on WiFi configuration
6. Controls: OmniLogic
Useful information on WiFi configuration
7. Heat Pumps: All models
A change in installation clearances.
8. Heat Pumps: Square Platform models
A change in connections to automation
May 18, 2020
NEW Heat Pump Installation Clearances
Please see the attached document to view our NEW heat pump installation clearances.
May 6, 2020
March 2020: Technical Updates for Pool Professionals
Product Info
1. Heat Pumps: HP31204T
Setting the mode on H/C heat pump
2. Controls: OmniLogic
Changing and Re-syncing UCL light modes
3. Chemical Automation: AQL-CHEM4-ACID
A maintenance reminder4. VS Pumps/Controls: Compatibility
A useful guide showing Hayward VS Pumps and Controls compatibility
May 6, 2020
April 2020: Technical Updates for Pool Professionals
Product Info
1. Heaters: UHS
Information on changes to the top and vent kits for UHS heaters.
May 6, 2020
February 2020: Technical Updates for Pool Professionals
Product Info
1. Controls: OmniLogic
Low salt capability with OmniLogic
2. Controls: OmniLogic
Information on OmniLogic Expansion Panel
3. Robotic Cleaners: AV600/AV650
The motor box is not field serviceable
4. Heat Pumps: Heat Pump Analysis Program
Where to find the heat pump cost analysis program on the
Hayward website
May 6, 2020
January 2020: Technical Updates for Pool Professionals
Product Info
1. Heat Pumps: All
An example of the heating capabilities of Hayward Heat
Pumps
2. Serial Numbers: All Products
A guide to reading serial numbers on Hayward Products
3. Controls: OmniLogic
A guide to installing the R3.2.0 firmware revision
4. Controls: OmniLogic
A guide to the cloning feature in R3.2.0
4. Heat Pumps: HP21104T
A change to the fan blade
April 2, 2020
How to Access Hayward University
Please see attachment for directions on accessing our Hayward University training site.